Add a Teammate to SendGrid; Manage SendGrid Teammates

SendGrid is a communications platform that allows customers to manage transactional and marketing emails. Popular SendGrid competitors include HubSpot and Sendinbule.

It's one thing to know how to add a user to SendGrid, but that is worthless if you don't know when you should do it. Let's break down the relevance of this question based on two high level categories. We'll walk through an explanation as well as provide a score, 1-10, that shows you how relevant this question is whether you do or don’t have a product.

‍

Pre-Product: 1/10

The first scenario we will walk through will be if you do not have a product yet. Whether it is a website or a mobile app, you are still in the ideation or planning phase and have not yet built anything. Maybe you have started development but just aren’t finished with your first version. Whichever it is, we'll get into why this question is or isn’t relevant and why you should or shouldn't care about it if you do not have a product.

‍

If you don't have a product yet, there is no reason you need marketing nor text communication with users, since you don't have any. No need to worry about this for now, just keep working on your customer discovery and user story outlines!

‍

Live Product: 5/10

The second category is if you do have a live product. Maybe you just launched your business or maybe it's been live for years and you're continuing to improve its quality and release new features. Regardless of the scenario, if your product is live, this question carries a different weight of relevance.

‍

If you do you have a product, you should consider some tool that allows you to more efficiently communicate with your users, whether via text or email. Be sure to investigate different services out there. SendGrid is one of the most well-looked upon service out there for this need, so if you have a product and active users, you should start looking into this (or similar) tools and ensure that when you find the one you like, you know how to add/remove/manage team members from your account.

‍

All you need to do is work within your account settings, so no need to worry about any other tools!

1. SendGrid is a communication platform to help you manage your email and/or text workflow to your users.
2. If you don't have a product, don't worry about this just yet.
3. If you do have a product, make sure you think about efficient communication tools and understand how to navigate the permissions settings within that tool.