SendGrid is a communications platform that allows customers to manage transactional and marketing emails. Popular SendGrid competitors include HubSpot and Sendinbule.
Having teammates on your SendGrid account allows for multiple users to access your account, sending emails from a single address. You can divvy up roles and responsibilities, ensuring that whoever you invite only has certain permissions. If you are on the Free or Essentials plan, you can add 1 teammate per account. If you are on the Pro plan, you can invite up to 1,000 teammates.
Your teammate will receive an email invitation to join your account, which is valid for 7 days. You can see who you have invited by clicking on Pending Invites within your account.
There are three different permission levels that you can choose from for providing access to your Teammates accounts:
This is an easy one, as there are only a couple steps to take into consideration in order to properly delete a user.
NOTICE: You cannot restore deleted teammates, so please be very careful before deleting any account access. If deleted, only the team member will be deleted, not any templates or assets they created within your account.
It's one thing to know how to add a user to SendGrid, but that is worthless if you don't know when you should do it. Let's break down the relevance of this question based on two high level categories. We'll walk through an explanation as well as provide a score, 1-10, that shows you how relevant this question is whether you do or don’t have a product.
The first scenario we will walk through will be if you do not have a product yet. Whether it is a website or a mobile app, you are still in the ideation or planning phase and have not yet built anything. Maybe you have started development but just aren’t finished with your first version. Whichever it is, we'll get into why this question is or isn’t relevant and why you should or shouldn't care about it if you do not have a product.
If you don't have a product yet, there is no reason you need marketing nor text communication with users, since you don't have any. No need to worry about this for now, just keep working on your customer discovery and user story outlines!
The second category is if you do have a live product. Maybe you just launched your business or maybe it's been live for years and you're continuing to improve its quality and release new features. Regardless of the scenario, if your product is live, this question carries a different weight of relevance.
If you do you have a product, you should consider some tool that allows you to more efficiently communicate with your users, whether via text or email. Be sure to investigate different services out there. SendGrid is one of the most well-looked upon service out there for this need, so if you have a product and active users, you should start looking into this (or similar) tools and ensure that when you find the one you like, you know how to add/remove/manage team members from your account.
All you need to do is work within your account settings, so no need to worry about any other tools!