Best 7+ Sites to Source a Healthcare Software Vendor

The views expressed in this post are the writer's and do not necessarily reflect the views of Aloa or AloaLabs, LLC.

In healthcare, the healthcare software vendor plays a pivotal role in addressing the growing demands of the industry. The imperative for advanced solutions has intensified, highlighting the need for reliable partners in the field. Outsourcing has become a strategic approach, facilitating efficiency in healthcare systems, revenue cycle management, and patient care.

Aloa, a software outsourcing expert, understands this evolving landscape's intricacies. Their tailored solutions assist businesses and startups in navigating challenges related to healthcare systems, revenue cycles, patient engagement, and information security. By leveraging their expertise, organizations can streamline administrative tasks, enhance care providers' capabilities, and ensure the seamless integration of electronic health records.

In this blog, we've curated a list of the best healthcare software vendors in 2023. We will provide insights into notable features, pricing plans, technical skills, and interview questions, ensuring that readers will be well-equipped to make informed decisions regarding their healthcare software vendor selection at the end of this informative piece.

Let's get started!

8 Best Sites to Source a Healthcare Software Vendor

As the demand for advanced healthcare solutions rises, finding the right healthcare software vendor is crucial. This ensures businesses and healthcare professionals can make informed decisions in selecting partners for enhanced patient care, streamlined administrative tasks, and optimal revenue cycle management.

We've curated a list of the best healthcare software vendors in 2023, ensuring you have diverse options to explore for your specific needs.

1. Epic Systems - Best for Comprehensive Electronic Health Records

Epic Systems - Best for Comprehensive Electronic Health Records

Epic Systems is a healthcare software vendor that excels in developing sophisticated electronic health record (EHR) systems, widely recognized for enhancing patient care and streamlining healthcare operations. Their solutions integrate seamlessly with various healthcare workflows, offering robust data analysis and management tools.

Epic's uniqueness lies in its comprehensive approach to EHR, offering functionalities that extend beyond standard record-keeping. These include telehealth options, population health insights, and interoperability across different healthcare systems, a feature not commonly found in other EHR providers.

Notable Features of Working with Epic Systems

  • Integrated Patient Records: Epic offers a unified platform for patient records, improving care coordination.
  • Telehealth Solutions: Provides robust telehealth capabilities, vital in the current healthcare landscape.
  • Advanced Data Analytics: Offers powerful analytics tools for better patient outcome predictions and population health management.
  • Interoperability: Ensures seamless data exchange with other healthcare systems, enhancing collaborative care.

Epic Systems Pricing Plans

Epic's pricing models are tailored to meet the diverse needs of healthcare providers, from small clinics to large hospitals. They offer scalable solutions, with pricing typically depending on the size and scope of the healthcare facility.

Hospitals and large healthcare systems benefit most from Epic's comprehensive solutions. Their systems are designed for organizations seeking an all-encompassing approach to patient data management, care coordination, and advanced analytics.

2. Cerner Corporation - Best for Streamlined Electronic Health Record Management

Cerner Corporation - Best for Streamlined Electronic Health Record Management

Cerner Corporation, leveraging over 40 years of experience at the intersection of healthcare and information technology. They specialize in creating cutting-edge solutions that enable communities and individuals to participate in health management actively. Cerner's tools are designed for current healthcare needs and with a forward-thinking approach to address future challenges​​.

Unique to Cerner is their mission to relentlessly pursue breakthrough innovations shaping future healthcare. This mission transcends traditional healthcare impact, aiming to effect global change. They focus on improving healthcare delivery by enabling informed decision-making, enhancing operational management, and equipping clinicians with vital information for smarter care​​.

Notable Features of Working with Cerner Corporation

  • Innovative Solutions: Cerner uses the latest technology to develop solutions that engage communities in their health.
  • Data-Driven Support: They provide data to clients for better operational management and informed decision-making.
  • Global Impact: Cerner’s innovations aim to transform healthcare globally.
  • Commitment to Quality of Life: They focus on enhancing the quality of life and developing healthy, educated communities​​​​.

Cerner Corporation Pricing Plans

Cerner's pricing plans and hiring models are tailored to meet diverse healthcare needs, focusing on providing value and efficiency. They offer solutions that are financially accessible while maintaining high-quality standards.

Businesses that will benefit the most from partnering with Cerner are those seeking to revolutionize healthcare delivery. This includes hospitals and health systems focused on improving clinical, financial, or operational areas and organizations aiming to enhance community health and education​

3. Veradigm - Best for Clinical, Financial, and Population Health Solutions

Veradigm - Best for Clinical, Financial, and Population Health Solutions

Formerly known as Allscripts, Veradigm has rebranded to focus more intently on delivering clinical, financial, and population health solutions. After transitioning to the Veradigm commercial brand in 2022, the company has honed its capabilities in offering data-driven clinical insights and solutions to enhance healthcare delivery's quality, efficiency, and value​​​​​​.

Veradigm distinguishes itself by moving away from disconnected and dysfunctional systems towards creating interoperable, open, and connected solutions for the healthcare industry. This shift positions Veradigm as a leader in facilitating the transition to value-based care, supporting a broad range of practice sizes and healthcare provider needs​​​​.

Notable Features of Working with Veradigm

  • Veradigm Network: Connects over 300,000 U.S. healthcare providers, representing over 170 million patients, providing unique access to de-identified patient data, provider connectivity, and analytics at scale​​.
  • Wide Range of Practice Sizes: Offers solutions tailored for various practice sizes, from solo practitioners to multi-specialty groups​​.
  • Tech Solution Integration: Assists in integrating health tech solutions or services to the Veradigm Network, driving improved patient outcomes​​.
  • Managed Services: Includes managed services, ensuring streamlined operations and efficiency in healthcare practices​​.

Veradigm Pricing Plans

Veradigm's pricing plans and hiring models are tailored to meet the diverse needs of healthcare providers. Contact Veradigm for specific details.

Businesses that stand to benefit the most from Veradigm's services are healthcare providers of all sizes, life science companies, and health plans seeking data-driven solutions for improving healthcare delivery, connectivity, and analytics. The company's focus on interoperable and connected systems makes it particularly suitable for organizations aiming to modernize their healthcare delivery systems and embrace value-based care.

4. McKesson - Best for Pharmaceutical Distribution and Healthcare Software

McKesson - Best for Pharmaceutical Distribution and Healthcare Software

McKesson is a healthcare software vendor that offers comprehensive solutions span various health-related domains. Their expertise in facilitating access to life-changing therapies significantly impacts patients with cancer. Furthermore, McKesson excels in equipping pharmacies, health systems, and clinics with cutting-edge technology to enhance operational efficiency and effectiveness​​.

McKesson has a comprehensive range of services. This includes pharmaceutical distribution, safe and efficient drug delivery, and quality medical supplies and equipment for diverse healthcare settings. Their pharmacy services and technology emphasize balancing customer care with operational efficiency, fostering business growth. Moreover, McKesson offers specialized solutions for biopharma companies, aiding medication access and adherence, which is crucial for innovative treatments​​.

Notable Features of Working with McKesson

  • Pharmaceutical Distribution: Offers accurate and rapid drug distribution, enhancing patient experiences.
  • Medical Supplies & Equipment: Supplies high-quality products for labs, physician practices, and post-acute care settings.
  • Pharmacy Services & Technology: Provides pharmacy management tools and consultancy services, optimizing customer care and operational efficiency.
  • Specialty Practice Solutions: Supports oncology and other specialty practices with value-based care programs and advanced Electronic Health Records (EHR) systems.

McKesson Pricing Plans

McKesson's pricing plans and hiring models are tailored to meet the specific needs of diverse healthcare entities. Contact McKesson directly for detailed and customized pricing information that aligns with their specific requirements and services.

Businesses that would benefit most from partnering with McKesson include healthcare facilities seeking reliable pharmaceutical distribution, medical practices requiring quality supplies and equipment, and biopharma companies looking for specialized support in commercialization and patient medication adherence. McKesson's broad spectrum of services caters to the diverse needs of the healthcare industry, making it an ideal partner for entities aiming to enhance their healthcare delivery and patient care services.

5. Athenahealth - Best for Cloud-Based Medical Practice Management

Athenahealth - Best for Cloud-Based Medical Practice Management

Athenahealth is a healthcare software vendor that excels in providing cloud-based healthcare products and services, especially in Electronic Health Records (EHR). Their EHR system offers mobile capabilities, voice solutions, and a network-enabled suite of healthcare solutions, ensuring quality care and clinical efficiency​​.

Athenahealth has comprehensive Revenue Cycle Services. These include Medical Billing Services, athenaIDX for large organizations, Enhanced Claim Resolution, and a Billing and Staff Productivity Booster. This suite maximizes revenue collection and efficiency, a rare find in the healthcare software industry​​.

Notable Features of Working with Athenahealth

  • Patient Engagement Services: Athenahealth offers tools for building stronger patient relationships, enhancing communication, and reducing administrative work​​.
  • Population Health Services: They provide solutions to manage populations across multiple EHRs and coordinate care effectively​​.
  • Telehealth Services: Athenahealth's telehealth services are known for integrated workflows and user-friendly interfaces, ensuring convenient virtual care delivery​​.
  • Platform Services: Their platform services extend athenaOne with differentiated apps and facilitate clinical data exchange across systems​​.

Athenahealth Pricing Plans

Pricing details are not explicitly stated on the website. However, Athenahealth tailors solutions to specific organizational needs, suggesting a custom pricing approach based on services utilized and the size of the healthcare provider​​.

Athenahealth best suits a broad spectrum of healthcare providers, including medical practices of various specialties, urgent care centers, hospitals, and health systems. Their services benefit organizations looking to improve clinical efficiency, financial performance, and patient engagement through innovative, cloud-based solutions​​.

6. Surescripts - Best for Electronic Prescribing and Medication Management

Surescripts - Best for Electronic Prescribing and Medication Management

Surescripts is a healthcare software vendor that excels in electronic prescribing and medication management. Renowned for contributing to patient safety and quality care, Surescripts connects over 2.03 million healthcare professionals and organizations. Their influence extends to nearly 99% of the U.S. population through their Master Patient Index, with a staggering 21.7 billion network transactions in 2022​​.

Surescripts sets itself apart with unique offerings such as Intelligent Prescribing, which ensures safe, clear prescriptions through automated, high-quality data processes and efficient collaboration between prescribers and pharmacists​​. Their Clinical Interoperability service enhances patient care by providing clinicians and care managers with deeper patient insights and improved communication channels​​.

Notable Features of Working with Surescripts

  • Intelligent Prescribing: Automates safe, clear prescriptions, enhancing data quality and collaboration between prescribers and pharmacists​​.
  • Clinical Interoperability: Offers clinicians and care managers enhanced patient insights and superior communication channels, improving care transitions​​.
  • Value-Based Care: Provides detailed views of patients’ medication histories and care activities, identifying opportunities to improve adherence and reduce healthcare costs​​.
  • Specialty Medications: Streamlines the delivery of specialty medications to patients, reducing paperwork and costs while ensuring healthcare professionals have the necessary intelligence​​.

Surescripts Pricing Plans

Surescripts does not publicly list specific pricing plans. Contact their sales team for detailed information on their various hiring models and service packages.

Businesses that would benefit the most from Surescripts' services include those seeking advanced electronic prescribing solutions, efficient medication management and healthcare organizations looking to streamline their prescription and patient care processes with the help of cutting-edge technology. Their services are particularly beneficial for entities prioritizing patient safety, cost reduction, and quality of care.

7. Qlik - Best for Healthcare Analytics and Data Visualization

Qlik - Best for Healthcare Analytics and Data Visualization

Qlik is a healthcare software vendor that excels in healthcare analytics and data visualization, offering advanced solutions with their Qlik Staige™ suite. Their integration with Talend enhances their capability to provide a data fabric for modern data architectures and next-gen analytics. This combination empowers healthcare providers with AI and machine learning capabilities, catering to data-driven decision-making and operational efficiency​​.

Qlik's comprehensive data tools blend automated pipelines, intelligent transformations, and quality profiling algorithms. This approach provides agility for data professionals and ensures governance and compliance, which are essential in the healthcare sector. Their solutions are trusted by over 40,000 companies globally, emphasizing their reliability and expertise in handling mission-critical data​​​​.

Notable Features of Working with Qlik

  • Data Integration and Quality: Qlik, in partnership with Talend, offers market-leading data integration and quality solutions that deliver real-time, business-ready data to the cloud, enabling smarter decision-making and innovation​​.
  • Analytics and AI: Their platform modernizes analytics with integrated AI, providing insights and predictions across various skill levels, crucial for informed actions in healthcare​​.
  • Data Fabric for Modern Architectures: Qlik's data tools are designed for modern architectures, offering a blend of agility and compliance​​.
  • Trusted by Thousands: Their solutions are trusted by over 40,000 companies with mission-critical data, underlining their reliability and expertise​​.

Qlik Pricing Plans

Qlik's pricing plans are tailored to meet diverse needs. Contact Qlik's sales team for detailed information on pricing and plans.

Businesses in the healthcare sector that prioritize data-driven decision-making and require robust analytics and data visualization tools will benefit the most from Qlik's services. Their solutions are ideally suited for organizations seeking to integrate AI and machine learning capabilities into their data management and analysis processes, ensuring operational efficiency and compliance.

8. Netsmart - Best for Behavioral Health and Human Services Software

Netsmart - Best for Behavioral Health and Human Services Software

Netsmart is a healthcare software vendor, particularly for its behavioral health and human services software. They are driven by a mission to empower providers with a unified platform that delivers high-quality, integrated care. Netsmart's approach extends beyond traditional Electronic Health Record (EHR) solutions, focusing on digitizing enterprises to help organizations thrive in today's healthcare landscape​​.

Netsmart CareFabric Platform is designed to comprehensively address clinical, financial, and operational needs. This integrated system maximizes workflow efficiency and enables whole-person care, a critical aspect of behavioral health and human services​​.

Notable Features of Working with Netsmart

  • Integrated Care Across Settings: Netsmart's software solutions enhance care outcomes, promote efficiency, and support integrated care in various settings, especially in human services and post-acute care communities​​.
  • Digital Transformation: They focus on digitizing healthcare enterprises, connecting people, technology, and care through interoperability to deliver value-based care.
  • Comprehensive CareFabric Platform: This platform addresses all aspects of client needs, streamlining clinical, financial, and operational processes.
  • Focus on Behavioral Health: Their specialization in behavioral health and human services software positions them uniquely in the market.

Netsmart Pricing Plans

Netsmart offers tailored pricing plans, although specific details are not readily available on their website. Potential clients are encouraged to contact Netsmart directly for a customized pricing plan that meets their needs.

Healthcare providers specializing in behavioral health, human services, and post-acute care communities will find Netsmart's solutions particularly beneficial. Their comprehensive approach and specialized focus make them an ideal partner for organizations in these sectors.

Essential Skills to Look for in Healthcare Software Vendor

Finding the right software vendor is pivotal to enhancing operational efficiency and delivering quality patient care. Searching for a proficient healthcare software vendor requires carefully evaluating technical prowess and essential soft skills.

Essential Skills to Look for in Healthcare Software Vendor

Technical Skills

Healthcare software vendors must possess various technical abilities to navigate the complexities of medical systems and data management.

  • Data Analytics: A healthcare software vendor must be proficient in data analytics and wield the power to transform vast amounts of patient information into actionable insights—advanced analytics aid in predicting trends, improving patient outcomes, and optimizing healthcare delivery.
  • Interoperability: Seamless integration between various health systems and applications is critical. Vendors with expertise in interoperability ensure that disparate systems can communicate efficiently, enabling smooth data exchange and cohesive workflows.
  • EHR Expertise: Proficiency in Electronic Health Records (EHR) is non-negotiable. A healthcare software vendor should demonstrate a deep understanding of EHR systems, ensuring accuracy in medical documentation, patient information management, and compliance with regulatory standards.
  • AI Integration: Incorporating Artificial Intelligence (AI) augments healthcare software capabilities. Vendors integrating AI offer solutions that automate tasks, enhance diagnostics, and personalize patient care through predictive analytics.
  • Mobile Application Development: In an era where mobility is paramount, vendors adept at creating intuitive and secure mobile applications for healthcare facilitate patient access, medication management, appointment scheduling, and remote patient monitoring.

Soft Skills

Beyond technical expertise, soft skills are pivotal in establishing effective collaborations and ensuring a seamless implementation process within healthcare facilities.

  • Communication: Effective communication is indispensable. Vendors who articulate complex technical concepts in layman's terms facilitate better understanding among medical professionals and stakeholders.
  • Adaptability: The ability to adapt swiftly to evolving healthcare regulations, technological advancements, and client-specific needs is a hallmark of a reliable vendor.
  • Problem-Solving: Healthcare environments are rife with challenges. Vendors with strong problem-solving skills adeptly navigate complexities, offering innovative solutions to address unique healthcare requirements.
  • Customer-Centric Approach: Understanding the intricate needs of healthcare providers and patients is crucial. Vendors prioritizing a customer-centric approach tailor solutions that align with specific healthcare workflows and enhance user experience.
  • Collaboration and Teamwork: Seamless collaboration between the vendor's team and healthcare professionals ensures a smooth implementation process. Vendors fostering teamwork facilitate efficient project management and solution delivery.

Interview Questions to Ask for Healthcare Software Vendor

In pursuing the ideal healthcare software vendor, asking the right questions becomes paramount. Below are ten vital inquiries to guide your selection process:

  • How does your software ensure compliance with healthcare regulations?- Emphasize the importance of meeting regulatory standards for patient data security.
  • Could you detail your experience with medical records management?- Focus on the vendor's proficiency in handling and securing sensitive patient data.
  • What solutions do you offer for population health management?- Assess the vendor's strategies for enhancing population health and managing diverse patient groups.
  • How does your software handle patient data accessibility and security?- Explore their encryption methods and access control mechanisms to safeguard patient information.
  • Could you highlight successful collaborations with renowned healthcare institutions like GE Healthcare or Philips Healthcare?- Assess their track record and partnerships with industry leaders for insights into credibility.
  • How can your software integrate with electronic medical record (EMR) systems?- Evaluate the ease and compatibility of their software with prevalent EMR platforms.
  • What modules or features does your medical software offer for clinicians?- Inquire about specific functionalities tailored to improve clinician efficiency and patient care.
  • Do you provide telehealth solutions or integration capabilities?- Assess their readiness for the evolving landscape of remote healthcare services.
  • How does your software handle billing and automate administrative tasks?- Discuss their billing processes and automation tools to streamline operations.
  • Could you explain the server infrastructure and security measures in place?- Gain insights into their server reliability, uptime, and security protocols.

Key Takeaway

When selecting a healthcare software vendor, conducting thorough research is paramount. Assessing the strengths and specialties of each healthcare software provider ensures a tailored fit for your specific needs. Your choice impacts the efficiency and quality of healthcare services delivered. Whether it's scalability, innovation, or user-friendly interfaces you seek, understanding the unique offerings of each healthcare software developer streamlines the selection process. For a comprehensive evaluation, feel free to delve into their expertise, pricing models, and client testimonials.

Making an informed decision now will pave the way for seamless integration and optimized healthcare solutions in the future. Trusting the right healthcare software vendor is pivotal in shaping the trajectory of your healthcare services. For further guidance or to explore top-notch software solutions, contact us at [email protected].

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