The rise in digital transformation has made efficiency, growth, and customer satisfaction more than just an advantage. With that, custom CRM development has started to play a pivotal role in helping startups and businesses achieve digital transformation. A custom CRM, or customer relationship management, is tailored to fit the unique needs and challenges of a business, ensuring that they can manage their customer interactions more efficiently.
However, finding the right development partner for your custom CRM can be a challenging task with so many choices out there. The ideal partner should combine tech skills with a deep understanding of your business needs.
At Aloa, our commitment to delivering insightful recommendations is anchored in our deep involvement within the CRM industry. Over time, we’ve built a strong network of seasoned CRM developers globally. Each collaboration and experience has enriched our understanding of the industry, ensuring we remain at the forefront of the ever-evolving CRM landscape. a
In this guide, we've listed the top 7+ custom CRM development sites for 2023, selected for their reputation, client feedback, and technical expertise. We’ll also go through a number of technical and soft skills you should look for when sourcing your custom CRM development experts. Lastly, we’ll outline a handful of relevant interview questions you can use during your custom CRM developer vetting process.
By the end, you'll be equipped with clear insights and strategies to help you kickstart your CRM developer search and confidently select the right talent for your unique project requirements.
Top 7+ Sites for Custom CRM Development Projects in 2023
Choosing the correct custom CRM development partner is vital for your business's success. The sites listed below are selected for their expertise, unique offerings, and proven track record in delivering top-notch CRM solutions. With these sites, you get customized CRMs backed by extensive experience and industry insights.
Let's dive in and explore what each of these sites has to offer.
1. Aloa - Top Pick for Best Custom CRM Development
Aloa stands out in outsourcing custom software development, including CRM. They've cultivated strong partnerships with seasoned professionals from regions like India, South America, and Eastern Europe. Aloa’s processes make it easy for businesses to work with top custom CRM developers. Every developer with them is carefully chosen to ensure businesses get the best.
Aloa’s unique 5-step process starts with understanding your business inside-out. Once they’re aligned, they introduce you to their handpicked development partner, ensuring you’re more than satisfied with the match. As the project takes off, expect bi-weekly performance reports, guaranteeing transparency. Your dedicated Account Manager becomes the bridge between you and your development team, optimizing efficiency. Plus, with tools like Aloa Manage and Aloa Pay, the entire collaboration feels seamless.
Notable Features of Working with Aloa
- Unmatched Vetting Process: Aloa's Partner Network is second to none, with every agency undergoing a stringent vetting process, ensuring businesses work with only the best.
- Predictable Offshore Development: Aloa makes offshore software development predictable through their rigorous 5-step vetting process, a feature rarely seen in the industry.
- Data-Driven Insights: With performance reports delivered every two weeks, businesses always have a clear view of their project's progress.
- End-to-End Support: From finding the right developers to project completion, Aloa's comprehensive support ensures a seamless experience.
Aloa Price Plans
Aloa's pricing models are tailored to the specific needs of the project, ensuring businesses get value for every dollar spent. The exact pricing details would need to be sourced directly through a scheduled consultation.
Aloa is the top choice for businesses that won't settle for anything less than the best. If you're a business that values quality, transparency, and predictability in your CRM development process, Aloa is one of the top choices to consider. Their rigorous vetting process ensures that you're not just getting a developer but a top-tier professional who understands everything about CRM development.
2. SoftwareSupp - Best for Hiring a CRM Developer in 24 Hours
SoftwareSupp stands out as a premium-level CRM development service. They pride themselves on tackling the most challenging CRM development projects and boast a network of 149 CRM developers ready to be hired. With SoftwareSupp, businesses can quickly start a custom CRM development, with developers available for deployment within 24 hours.
What makes SoftwareSupp unique is their large team of CRM developers and their focus on quality. Every developer goes through a strict check to make sure they're skilled. They work closely with customers, ensuring the best fit for each project, even offering up to three expert choices for each job.
Notable Features of Working with SoftwareSupp
- Fast Deployment: 80% of SoftwareSupp's customers hire within just 24 hours, eliminating the need for lengthy interviews and ensuring immediate project commencement.
- Certified Experts: All professionals in their network undergo a certification process, ensuring they meet the highest standards of expertise and quality.
- Flexible Hiring Models: Whether you need someone for a specific project or long-term engagement, SoftwareSupp offers the flexibility to choose.
- Secure Payment System: SoftwareSupp ensures secure transactions, allowing businesses to pay only for the work delivered.
- Dedicated Support & Reporting: Clients receive quality support throughout the project, with regular surveys and a reliable platform to monitor milestones and progress.
SoftwareSupp Price Plans
SoftwareSupp offers flexible pricing models based on the specific needs and requirements of the project. Their rates initiate at $30/h, adjusting based on the field of expertise, and have an initial fee of $300. SoftwareSupp offers a very versatile hiring model, covering hourly, project-specific, and regular engagements, either on a part-time or full-time basis.
SoftwareSupp is an excellent choice for businesses that prioritize quality and speed. Whether you're a startup looking to quickly deploy a CRM solution or an established enterprise seeking top-tier CRM expertise, SoftwareSupp provides a streamlined process to find the best match.
3. CMARIX - Top Choice for Proven Custom CRM Results
CMARIX, hailing from India, stands as a top-tier CRM development company. They have a dedicated team that crafts secure, scalable, and cost-effective custom CRM solutions. By leveraging advanced technology and an agile approach, CMARIX ensures swift deployment, making them a reliable choice for businesses seeking custom CRM development.
CMARIX sets itself apart with its commitment to delivering its own custom CRM service, Dynamics CRM with premium features. They have a rich history of developing custom CRM solutions that cater to diverse business needs, managing documents, and recording every piece of customer information. With over 80 successful CRM solutions under their belt, they have consistently aided businesses in their growth journey.
Notable Features of Working with CMARIX
- End-to-End CRM Solutions: CMARIX offers comprehensive CRM development services, from custom CRM design and development to third-party CRM customization and integration services.
- Diverse CRM Expertise: They have experience with various popular CRM platforms, including Salesforce, Microsoft Dynamics 365, Zoho CRM, and more.
- Customer-Centric Approach: CMARIX places its customers at the forefront, understanding their needs to develop the most suitable solutions.
- Competitive Pricing: CMARIX offers top-tier CRM development services at competitive rates, ensuring businesses get value for their investment.
- Data-Centric Solutions: Recognizing that data is the new oil, CMARIX focuses on extracting actionable insights from data, making its CRM solutions indispensable for modern businesses.
CMARIX Price Plans
CMARIX provides flexible hiring models for their CRM developers. They offer full-time monthly hires, part-time monthly hires, and hourly hires. Their pricing is competitive, ensuring businesses get access to top-notch developers without breaking the bank.
CMARIX is an ideal choice for businesses that prioritize data-driven decisions and require comprehensive CRM solutions. Whether you're a startup or an established enterprise, if you're looking for a CRM solution that seamlessly manages all business functions and offers adaptability, CMARIX is the partner for you. Their experience across different CRM platforms ensures they can cater to diverse business needs, making it easier for businesses to improve their sales and marketing efforts.
4. HeavyTask - Top Pick for Consistent Partnerships
HeavyTask specializes in custom CRM development services tailored to individual business needs. With a dedicated team of CRM developers, they have the expertise to develop custom CRM solutions that enhance productivity, data management, customer management, and marketing automation, keeping critical KPIs in mind.
What sets HeavyTask apart is its commitment to innovation and its client-centric approach. They believe in building long-term relationships not just with clients but also with their employees, some of whom have been with HeavyTask since its inception.
Notable Features of Working with HeavyTask
- Years of Experience: HeavyTask's CRM developers have years of experience, ensuring they deliver custom software solutions that address everyday organizational challenges.
- Smooth Transitioning & 24/7 Support: HeavyTask ensures a seamless transition onto your project, with almost 24/7 support and adherence to Agile methodologies.
- Competitively Priced Services: With in-house expert engineers and developers, HeavyTask offers CRM development services that are competitively priced, saving businesses 30-70% on costs.
- Flexibility: HeavyTask caters to businesses of all sizes, from startups to large enterprises, offering both full-time and part-time developers.
- Low Employee Turnover: HeavyTask values long-term relationships, resulting in loyal employees who have been with the company since its beginning.
HeavyTask Price Plans
HeavyTask offers competitively priced services via in-house professionals. They provide both full-time and part-time developers, ensuring flexibility in hiring models.
HeavyTask is ideal for businesses of all sizes, from startups to large enterprises. Their flexibility in offering both full-time and part-time developers ensures that companies can choose a model that aligns with their needs. Additionally, organizations looking for a partner with a proven track record and a commitment to long-term relationships will find HeavyTask to be a perfect fit.
5. Belitsoft - Top Pick for 360° CRM Solutions
Belitsoft is a renowned name in the realm of CRM development services. Their team of experts is well-versed in creating CRM systems that align with the unique needs and challenges of each company, ensuring efficient customer relationship management.
Belitsoft is excellent for businesses wanting complete CRM development. Whether you're big or small, if you want a CRM that's more than just a tool, choose Belitsoft. They focus on understanding your business needs making sure the CRM they create helps your business succeed.
Notable Features of Working with Belitsoft
- Customized Solutions: Belitsoft prides itself on delivering CRM solutions that are tailored to the specific needs of each business.
- End-to-End Services: From initial consultation to deployment and support, Belitsoft offers a comprehensive suite of CRM development services.
- Integration Capabilities: They have expertise in integrating CRM systems with other business tools and platforms, ensuring seamless operations.
- Training & Support: Belitsoft doesn't just deploy and leave; they offer training to ensure businesses can make the most of their CRM systems. Plus, their support ensures any issues are promptly addressed.
Belitsoft Price Plans
For pricing specifics on Belitsoft, you’ll need to connect with their representatives through their website or during your consultation. Typically, they offer flexible pricing models based on the project's requirements and the features needed.
Belitsoft is an ideal partner for businesses that seek a holistic approach to CRM development. Whether you're a small business or a large enterprise, if you're looking for a CRM solution that's not just a tool but a strategic asset, Belitsoft is the way to go. Their commitment to understanding and aligning with business strategies ensures that the CRM systems they develop drive tangible business results.
6. TekRevol - Best for In-depth CRM Assessment
TekRevol is a leading custom CRM development company that emphasizes the development, execution, migration, and support of scalable customer relationship management systems. They are dedicated to reshaping the business landscape by leveraging CRM solutions that cater to the specific needs of businesses, ensuring that they can manage their customer interactions more efficiently.
TekRevol stands out with its strong CRM systems built using an agile process, where they check the progress regularly. They start by understanding what a business really needs. Then, they make sure the CRM isn't just a software but a tool that combines marketing, sales, and customer success views.
Notable Features of Working with TekRevol
- Agile Development Process: TekRevol follows an agile development process, ensuring faster development delivery and easy approaches to solution deployment.
- Customized CRM Solutions: They offer CRM solutions tailored to the specific needs of businesses, from planning and building to deployment.
- Industry-Specific CRMs: TekRevol creates CRMs for various industries, including healthcare, real estate, ecommerce, food, and education, ensuring that the solutions are aligned with industry-specific requirements.
- Comprehensive CRM Services: Their services range from CRM implementation consultancy and cloud-based CRM software development to CRM testing, deployment, and migration to the cloud.
- Advanced Technology Stack: TekRevol utilizes multiple technologies to develop software systems, ensuring that the products they deliver meet international security standards.
TekRevol Price Plans
The exact pricing plans for TekRevol's CRM development services can be found on their website or by consulting with them directly. Given their extensive service offerings, it's probable that they offer adaptable pricing models tailored to the project's needs and desired features.
If you're a business looking for a CRM made just for your industry, TekRevol is a top pick. They create CRMs that fit specific business needs. Whether you're in healthcare, real estate, or e-commerce, TekRevol focuses on boosting your business and improving customer ties.
7. Watkyn - Top Choice for Operational CRM Efficiency
Watkyn is a distinguished custom CRM development company that emphasizes the importance of quality customer relationship management software for enhancing engagement throughout the customer lifecycle. They have a proven track record of creating CRM systems that manage relationships and interactions with customers, distributors, and business partners, effectively tracking customer behavior from inception to conclusion.
Watkyn stands out due to its comprehensive approach to CRM development. They believe that an off-the-shelf CRM app may not be ideal for growing businesses. Instead, they focus on operational efficiency, creating custom CRM software development tailored to a business's customer base, sales processes, marketing playbook, and evolving priorities. Their commitment to delivering CRM solutions that can grow and adapt with companies sets them apart.
Notable Features of Working with Watkyn
- Customized CRM Platform: Watkyn's CRM tools are designed to analyze essential metrics and data points, enabling businesses to make informed decisions across various departments.
- Superior Quality Assurance: Watkyn emphasizes troubleshooting and evaluating potential issues before CRM integration, ensuring the delivery of the exact product businesses desire.
- Customizable Rollout & Support: Watkyn collaborates with companies to strategize the best rollout plan for the new CRM platform, offering training and continuous support.
- Tech Stack: Watkyn leverages cutting-edge technology, including low-code platforms like QuickBase and no-code platforms like Caspio, ensuring rapid development and deployment.
- Rapid Application Development: They offer various CRM application development timelines, including express application development (1 week or less) and rapid application development (2-8 weeks), catering to the urgency of business needs.
Watkyn Price Plans
The exact pricing plans for Watkyn's CRM development services can be accessed through direct consultation. However, given their range of services and rapid development options, they likely offer flexible pricing models based on the project's urgency and requirements.
Watkyn is an excellent choice for businesses that prioritize rapid CRM development without compromising on quality. Whether you're a startup in urgent need of a CRM solution or an established business looking for a comprehensive CRM system tailored to your specific needs, Watkyn's expertise and flexible development timelines ensure timely and efficient delivery.
8. Webkul- Top Pick for Open-source and Cloud-based CRM
Webkul is a crucial name in custom CRM development. They provide both free, open-source CRM options and personalized cloud CRM apps for any business size. Their CRM tools, which focus on making business tasks automatic, are crucial for sales teams from small startups to giant Fortune 500 companies.
Webkul's uniqueness lies in its dual approach to CRM development. They provide both open-source and cloud-based solutions, ensuring businesses have the flexibility to choose a system that aligns with their specific needs. Their CRM solutions are designed to elevate customer service, provide complete transparency, and offer easy-to-analyze insights for increased sales results and optimized sales strategies.
Notable Features of Working with Webkul
- Diverse CRM Offerings: Webkul offers CRM solutions developed on leading platforms, including Salesforce, Odoo, and OroCRM.
- CRM Built into eCommerce: For businesses not looking for third-party CRM integrations, Webkul provides specialized CRM solutions integrated directly into eCommerce frameworks.
- Custom CRM Development: Recognizing that every business is unique, Webkul offers custom CRM development solutions tailored to specific business needs.
- Extensive Experience: Webkul has a solid track record in building complex and scalable business applications, ensuring reliability and performance.
- Certified Developers: Webkul is known for its large number of top accredited developers, providing quality and expertise in CRM development.
Webkul Price Plans
The pricing for Webkul's CRM development services isn’t listed openly. For detailed pricing, it's best to get in touch with them via their website or through scheduling a consultation. Given their diverse offerings and custom solutions, they likely provide flexible pricing models based on the project's requirements.
Webkul is an ideal choice for businesses that seek flexibility in their CRM solutions. Whether you're a startup looking for an open-source CRM or an established enterprise seeking a cloud-based solution, Webkul's diverse offerings ensure that businesses get a CRM system tailored to their specific needs. Their expertise in integrating CRM into eCommerce platforms also makes them a top choice for online retailers, thanks to their experienced CRM development team.
Essential Skills for Custom CRM Development
When outsourcing custom CRM development, it's crucial to ensure that the team you choose is equipped with both technical and soft skills.
Here's what to look for:
- Proficiency in programming languages, notably Java, .NET, and PHP.
- Mastery of database management systems, including MySQL, Oracle, and PostgreSQL.
- A deep-rooted understanding of CRM principles and methodologies.
- The capability to dissect business needs and mold them into technical functionalities.
- Foresight to pinpoint CRM development hurdles and devise solutions that resonate with client objectives.
- Stellar communication and teamwork abilities for seamless interactions with clients and stakeholders.
- Analytical prowess to comprehend and cater to unique business demands.
- A holistic approach that marries technical acumen with project management, ensuring innovative solutions and top-tier customer support.
- Empathy and active listening skills to genuinely understand client needs and respond effectively.
- Adaptability and openness to change, ensuring that they can pivot according to project alterations or evolving client requirements.
By ensuring your chosen team embodies these skills, you're setting the stage for a successful CRM development project.
Interview Questions for Custom CRM Development Experts
If you're thinking of hiring someone for custom CRM work, it's vital to pick the right expert. Here are some questions to help you during interviews:
- What experience do you have with custom CRM development?
- Can you provide examples of successful custom CRM projects you have worked on?
- How do you approach the customization process to ensure it meets the client's needs?
- How do you ensure the security of client data in a custom CRM system?
- How do you handle updates and maintenance for a custom CRM system?
- How do you integrate third-party applications into a custom CRM system?
- What methodologies or frameworks do you follow in the CRM development process?
- How do you address scalability concerns when developing a custom CRM?
- How do you ensure that the user interface is intuitive and user-friendly?
- Can you explain how you test the CRM before it goes live?
- How do you handle data migration from an old system to a new custom CRM?
- What strategies do you employ to ensure that the CRM is mobile-responsive and accessible across different devices?
- How do you approach post-deployment support and training for the end users?
- In terms of future-proofing, how do you make sure that the CRM can adapt to changing business needs?
These questions can help you fully grasp a developer's skills, methods, and views on custom CRM creation and its impact on business operations. However, make sure to tailor these equations based on your business's specific requirements and the level of expertise you seek in a custom CRM development expert.
Asking carefully will make sure you work with someone who can create a CRM that goes beyond what you hope for.
In today's competitive business world, customization isn't just an option—it's essential. Custom CRM development speaks to this need, offering tailored solutions that generic tools simply can't match. Every business has unique demands and visions, and a one-size-fits-all approach often falls short.
Selecting the right development partner is equally crucial. A poorly vetted developer can do more harm than good, wasting both time and resources. It's vital to choose experts who don't only understand your goals but also provide actionable insights, improve customer engagement, and position your business for sustained growth.
Considering a custom CRM development for your business? Prioritize proper vetting and aim for a solution that genuinely aligns with your needs. Reach out to [email protected] to explore the potential of custom CRM development.